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Refund & Returns Policy

Last Updated: November 2025

Thank you for shopping at GofinchKart USA.

Your satisfaction is important to us. If you are not fully satisfied with your purchase, please review our Refund & Returns Policy below to understand your options.

1. Return Eligibility

As we sell electronics, home appliances, kitchen items, patio products, storage solutions, and tools, product condition and safety are very important.

You may request a return if:

  • You received a damaged, defective, or incorrect item
  • The product is unused, unopened, and in its original packaging
  • The return request is submitted within 7 days of delivery

Items not eligible for return:

  • Used, installed, or modified items
  • Products without original packaging or valid proof of purchase
  • Items marked as “Final Sale” or “Non-Returnable”

2. Return Process

To start a return, please follow these steps:

  1. Email us at support@gofinchkart.com with:
    • Your order number
    • Reason for return
    • Clear photos of the product (if applicable)
  2. Our support team will review your request and, if approved, provide return instructions.
  3. Once the returned item is received and inspected, we will process a refund or replacement.

Important Information:

  • Return shipping costs are the customer’s responsibility, unless the return is due to our error.
  • Refunds are issued to the original payment method.
  • Please allow 5–10 business days after inspection for the refund to be processed.

3. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

We may request photographs to verify the issue before approving a refund or replacement.

4. Order Cancellations

  • Orders may be canceled before shipment only.
  • Once an order has been shipped, it cannot be canceled.
  • Please contact us immediately if you need to modify or cancel an order.

5. Contact Us

If you have any questions about returns or refunds, our support team is here to help.

📧 Email: support@gofinchkart.com

🌐 Website: https://gofinchkart.com